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Community Manager

If you're the owner of an active brain, a good soul, love travel and exploring new cultures, are committed to going the extra mile and want a work in a place that makes a positive impact, we would like to hear from you.

Hello Future Team Member!


We're a small, passionate team committed to helping people see the world while developing new friendships and a greater cultural understanding. We live for unique experiences, life-changing moments, serendipitous interactions, and the memories made along the way. We’re big on teamwork and supporting one another. We’re scrappy and we get sh*t done.


About you:
You love talking to people, especially about travel, and you have a knack for making friends wherever you go. You understand and genuinely care about people, even if you've never met them. You’ve lived or worked abroad and can speak to the experience. You're self-starting, have a high EQ, and are motivated by hitting ambitious goals. You love start-up culture and thrive on seeing the direct impact of your work. ​


About your role:
You’ll be joining a small team at the early stages of a company that will have a lasting impact on the way people explore the world and connect with one another. Your role is to talk with people about our new brand, Sojrn and help them pick the best chapter for them. You'll be asked to work hard and sometimes at odd hours but you'll be supported and appreciated. You will also be required to spend a couple of months abroad experiencing various Sojrn chapters.

Duties:

  • Read through all incoming profiles and reach out to potential participants

  • Oversee Sojrn chat and email inboxes, responding promptly to questions and comments

  • Maintain contacts and lead statuses in our CRM system

  • Strategize creative new ways of growing the Sojrn community

  • Assist in the development of strategies for increasing customer retention and organic word of mouth

  • Analyze traveler sales journey and devise strategies for improving UX

  • Help execute events for alums and future participants

  • Contribute to a positive and inclusive atmosphere on Sojrn chapters, pitching in with odd jobs as needed

  • Contribute to the research, ideation and innovation, design, development, maintenance, enhancement, and communication of changes to current product and new product opportunities based on lead/client feedback

  • Extensive international travel required

You have:

  • 3+ years consumer sales experience, with a history of meeting sales quotas

  • 1+ years B2C start-up experience

  • Exceptional work ethic, strong integrity, and an entrepreneurial spirit

  • Excellent verbal and written communication skills

  • Attitude of a team player with strong interpersonal skills

  • Enthusiasm, grit, social intelligence, and a sense of humor

  • A profound love of travel and the flexibility for extensive international travel as needed


We offer:

  • Health and dental insurance

  • 3 weeks paid vacation

  • Opportunity for international travel

  • Ability to see the direct impact of your contributions on the growth of a company

  • $35k base + commission + free housing while on Sojrn Chapters

The position requires international travel.
We hope to have the right person starting by: November 15th, 2021

 

Note: Please submit your resume and a short cover letter to careers@ftlotravel.com with the following subject: 

Sojrn Community Manager - [Full Name]


We will reach out to qualified candidates. (Resumes that are 2 pages or shorter are preferred)
 

 

Equal Opportunity Employer

FTLO Travel is an equal opportunity employer and does not discriminate against race, color, creed, sex, gender, religion, marital status, age, national origin, sexual orientation, or any other consideration made unlawful by federal, state or local laws or ordinances. 

 

To all recruitment agencies - we do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. 

To apply, send an email to careers@ftlotravel.com with a cover letter and resume. Applications without a cover letter will not be considered.