If you love talking to people about travel and exploring new cultures, have a knack for building relationships wherever you go, are committed to going the extra mile and want a work in a place that makes a positive impact, we would love to meet you.
About the Role
As a Chapter Host for Sojrn, you are there to keep the good vibes flowing and to help facilitate memorable experiences for the Sojrn community. Your main responsibility is to bring together the Sojrners, ensuring a positive energy and strong group dynamic at all times while providing a safe, fun, and inclusive environment for all of our travelers. You inspire them to be independent and autonomous but provide structure to help them discover the city and get out of their comfort zone.
You work closely alongside the Local Host, who is responsible for facilitating the included activities. While the Local Host is the extension of our Operations team on the ground, you are the extension of our Experience team, focusing on making sure Sojrners come away with the best possible experience at every level.
While this is a part-time role with an estimated 20-25 hours of work per week, some days start early and some end late, depending on the program schedule and whatever optional activities the group elects to do. When activities are planned, you accompany the group — whether it be to an exhibit, a workshop, a meal, or a happy hour. When a majority of the group gets excited about an optional activity (proposed by the Sojrn team or even by you!), you tag along to enhance the experience. If an individual needs support or attention for any reason, you are present and helpful, and ensure that the Sojrn team is aware of any issues or concerns.
The workload varies week to week, with the first being the most involved—as the group is beginning to bond, they require more hands-on support while settling into their new city and home. When emergencies arise, you are the first on the scene. You’ll need to use your problem-solving skills and steady and cheerful demeanor to resolve the situation as quickly as possible, with help from the Sojrn team.
You will be provided plenty of resources to help you succeed in the role; however, the right person must be a self-starter who is positive, extroverted, service-minded, happy to lend a hand whenever, and always excited to try something new.
Chapter Hosts must live locally in the Chapter city and have their own accommodation (unless specified otherwise for certain Chapters). Fluency in the local language is highly preferred. Familiarity with the Chapter theme is a plus.
Roles & Responsibilities
Attending all included activities as well as certain optional ones
Facilitating a welcoming and inclusive environment
Maintaining a positive attitude at all times, exemplifying the adventurous and respectful traveler
Setting and managing expectations, especially in situations that for whatever reason don’t go according to plan (i.e., delayed transportation, unexpected changes, etc.)
Providing individual support to Sojrners as needed during the Chapter (i.e., in the case of health or behavioral issues, or if conflicts arise between participants)
Working with the Local Host to troubleshoot issues and solve problems
Capturing content from the Chapter experience
In addition to running the actual Chapter, the Chapter Host is expected to participate in around five hours of training before the Sojrners arrive, communicate constantly with Sojrn HQ about what is happening on the ground, provide constructive feedback throughout and following the Chapter, and file expense reports and receipts according to Sojrn guidelines.
Compensation includes a base wage, a variable based on performance, included meals and activities, local transportation for the month, a stipend to cover certain additional expenses during the Chapter, and a bonus based on customer feedback.
Please submit your resume and a short cover letter to firstname.lastname@example.org with the following subject:
Sojrn Chapter Host - [Full Name]
Frequently Asked Questions
How old do I have to be?
Our groups are geared for all ages, in general, it is ideal for our participants to have a Chapter Host who fits their profile being aged between 30 - 40yrs old. However, if you are outside of this range don’t be afraid to get in touch.
How old are Chapter Hosts?
Our groups are geared for all ages, in general, it is ideal for our participants to have a Chapter Host who fits the typical Sojrner profile of 30 - 50yrs old. However, if you are outside of this range don’t be afraid to apply. We have Hosts who are both older and younger!
Do I need any prior hosting experience?
Preference will be given to applicants with prior trip-leading experience or who have led groups in other contexts. However, if this is not your case, please do not let this stop you from applying! We are looking for people with great organizational and people skills.
What qualifications do I need?
We require all Chapter Hosts to go through Sojrn training as well as complete the most relevant and up-to-date Health & Safety training courses, which include but are not limited to a CPR & First Aid course administered by an internationally recognized provider (e.g., American Red Cross).
Are there any physical requirements to be a Chapter Host?
Different Chapters have different requirements in terms of physical fitness. Please see the Chapter Notes on our website and let us know if you have any requirements to help you work effectively.
Can I do this alongside my other job or studies?
While on a Chapter, the responsibilities of a Chapter Host need to be prioritized like a full-time job. However, depending on your schedule, there will be time to take up other jobs or studies during the quieter days. Regardless, please discuss your schedule with the team so that we can plan accordingly. All meetings from other work or studies will have to be canceled if they clash with the Chapter itinerary.
Equal Opportunity Employer
Sojrn is an equal opportunity employer and does not discriminate against applicants due to race, color, creed, sex, gender identity, religion, marital status, age, national origin, sexual orientation, political affiliation, or any other consideration made unlawful by federal, state or local laws or ordinances. To all recruitment agencies - we do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.